Each organization in the Network is responsible for maintaining its incoming referrals. We've come up with a few helpful tips to stay on top of all incoming referrals.
Bookmark WellSky Social Care Coordination
Add WellSky Social Care Coordination's login page to your bookmarks so you can access Clients and Referrals easily:
Check Incoming Referrals Consistently
We recommend reviewing incoming referrals to your organization within 24 hours.
You will receive emails every time a referral is made to your organization. You can also view referrals made in real time to your organization on the Referrals tab by selecting Incoming.
Filter Referrals by statuses using the Status tab.
Tip: Review your notifications and reminders to ensure you are keeping up with your referrals. If you have left a referral inactive, you will receive a reminder message. If you are receiving too many notifications, learn how to update your Notifications and Reminders settings here!
Review, Assign, and Update Referrals for Completion
Email notifications will be sent to those assigned any time an action is logged, the status is changed or when a new team member is assigned.
Change Referral Manager Assignment
If you would like to change your organization's referral manager assignment around, please get in touch with Support by the live chat box or emailing us at scc.support@wellsky.com. More info here.