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Account access and support
Account access and support
Steven Ogando avatar
Written by Steven Ogando
Updated over a week ago

I forgot my password. How do I log in?
Step 1: Visit the Password Reset page
Step 2: Type in the email address used for your account, and you will receive an email with instructions to reset your password.

I can't find the confirmation email. How do I confirm my account?
Step 1: Visit the Account Confirmation page
Step 2: Type in the email address used for your account, and you will receive an email with instructions to confirm your account.

My confirmation email has expired. How do I confirm my account?
Step 1: Visit the Account Confirmation page
Step 2: Type in the email address used for your account, and you will receive an email with instructions to confirm your account.

My account is locked. How do I log in?
Step 1: Visit the Account Unlocking page
Step 2: Type in the email address used for your account, and you will receive an email with instructions to unlock your account.

I'm still not able to log-in. What can I do?
Reach out to Support! You can email us at scc.support@wellsky.com or simply type in your question in the In-App chat box at the bottom right corner of your screen.

Questions? We're here to help. Email us at scc.support@wellsky.com.

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