Manage Users
If your organization needs to add new users to the platform, please get in touch with Support by the live chat box or emailing us at scc.support@wellsky.com and send us the following information for the users you would like to add:
First Name
Last Name
Email Address
If your organization has Team Admins, Team Admins are able to create staff accounts directly in the site. Learn more about that here.
Deactivations
If your organization needs to deactivate any staff accounts, get in touch with Support by the live chat box or emailing us at scc.support@wellsky.com and let us know which staff accounts you would like to deactivate.
If your organization has Team Admins, Team Admins are able to deactivate staff accounts directly in the site. Learn more about that here.
Change Referral Manager Assignment
If you would like to change your organization's referral manager assignment around, please get in touch with Support by the live chat box or emailing us at scc.support@wellsky.com.
Referral Manager Tip
Navigate to the My Listings tab to see your current programs in the network, and their assigned referral managers.
Add new programs to the network
If your organization would like to expand the programs they offer to the network, you can create new resource sites from the link below.
You can also create a new resource site under the My Listings section of your account.
After creating your organizations new resource sites, please share the URL of the resource site and who the referral manager/s will be for the new program with the Support Team by live chatting with us or emailing us at scc.support@wellsky.com.
Contacting the Network Management Team
Do you have ideas on how to improve the network overall or have new organizations you would like to recommend? Do you have questions about organizations in the network or our current Healthcare partners? Feel free to reach out to your Network Management Team contact.
Unsure of your Network Management Team contact? No worries - you can contact networks@wellsky.com for more help!