In addition to logging into the site the traditional way (email and password), your organization may be signing into the site via an integration allowing you an easier method of log in.
Single-Sign On (SSO)
Single-Sign On (SSO) allows you to navigate to the site via your system of integration (e.g. Epic, Athena, Guiding Care) or a portal (OneLogin) without having to enter in an email and password.
Accessing Support
Depending on your integration, you may not have access to the live chat in the platform so please reach out to the Support Team by emailing us at scc.support@wellsky.com